Elite Concierge Service Model

  • Customer Service Representatives (CSRs) assist patients with the application of a patch
  • This ensures synchronization of the patch for live telemetry and enhances patient compliance
  • When the physician submits a prescription, the CSR contacts the patient to coordinate a day and time for the application
  • The application will occur at a patient’s home, the physician clinic or via video conferencing (telemedicine)
  • This method has been utilized since 2018 and will continue to elevate the satisfaction of patients, staff and physicians

The ARTELLA Menu of Solutions (MoS) Platform

Our MoS platform will fill unmet business needs for companies in the remote monitoring market and exceed the expectations of the end-user. Our platform offers services physician associations and IDTFs are seeking:

  • Biosensor agnostic with single and multi-lead capabilities
  • Elite Customer Service platform for increased patient compliance
  • Integrated billing solutions for reimbursement in the complex telemetry market